/* ==========================================================================
   PAINEL DE MONITORAMENTO EM TEMPO REAL E HISTÓRICO DO CHATBOT
   ========================================================================== */
.mcb-container {
    padding: 20px 24px;
    background-color: #f8fafc;
    min-height: 88vh;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
}

/* 1. Cabeçalho */
.mcb-header-bar {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 14px;
    background-color: #ffffff;
    padding: 16px 20px;
    border-radius: 10px;
    border: 1px solid #e2e8f0;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
    flex-wrap: wrap;
    gap: 14px;
}

.mcb-badge-live {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    background-color: #ecfdf5;
    color: #047857;
    font-size: 11px;
    font-weight: 700;
    padding: 3px 10px;
    border-radius: 12px;
    border: 1px solid #a7f3d0;
    text-transform: uppercase;
    margin-bottom: 6px;
}

.mcb-pulse-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background-color: #10b981;
    display: inline-block;
    box-shadow: 0 0 0 3px rgba(16, 185, 129, 0.25);
}

    .mcb-pulse-dot.paused {
        background-color: #94a3b8;
        box-shadow: none;
    }

.mcb-header-title h2 {
    margin: 0 0 4px 0;
    font-size: 20px;
    font-weight: 700;
    color: #0f172a;
}

.mcb-header-title p {
    margin: 0;
    font-size: 13px;
    color: #64748b;
}

.mcb-header-actions {
    display: flex;
    align-items: center;
    gap: 10px;
    flex-wrap: wrap;
}

.mcb-autorefresh-box {
    display: flex;
    align-items: center;
    gap: 8px;
    background-color: #f8fafc;
    border: 1px solid #e2e8f0;
    padding: 5px 10px;
    border-radius: 8px;
}

    .mcb-autorefresh-box label {
        margin: 0;
        font-size: 12px;
        font-weight: 600;
        color: #475569;
        white-space: nowrap;
    }

    .mcb-autorefresh-box select {
        width: auto;
        min-width: 155px;
    }

.mcb-countdown-badge {
    background-color: #0f172a;
    color: #ffffff;
    font-family: monospace;
    font-size: 11.5px;
    font-weight: 700;
    padding: 3px 7px;
    border-radius: 6px;
    min-width: 34px;
    text-align: center;
}

.mcb-btn-refresh {
    border-radius: 6px !important;
    font-weight: 600;
    font-size: 12.5px;
    padding: 7px 14px;
    display: inline-flex;
    align-items: center;
    gap: 6px;
}

/* Abas de Navegação */
.mcb-tabs-nav {
    display: flex;
    gap: 8px;
    margin-bottom: 18px;
    border-bottom: 2px solid #e2e8f0;
}

.mcb-tab-btn {
    background: transparent;
    border: none;
    border-bottom: 3px solid transparent;
    padding: 10px 18px;
    font-size: 13.5px;
    font-weight: 700;
    color: #64748b;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-bottom: -2px;
    transition: all 0.15s ease;
}

    .mcb-tab-btn:hover {
        color: #0f172a;
    }

    .mcb-tab-btn.active {
        color: #2563eb;
        border-bottom-color: #2563eb;
        background-color: #ffffff;
        border-top-left-radius: 8px;
        border-top-right-radius: 8px;
    }

.mcb-tab-counter {
    background-color: #e2e8f0;
    color: #334155;
    font-size: 11px;
    font-weight: 800;
    padding: 2px 7px;
    border-radius: 10px;
}

.mcb-tab-btn.active .mcb-tab-counter {
    background-color: #dbeafe;
    color: #1d4ed8;
}

/* 2. KPI Cards */
.mcb-kpi-strip {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 14px;
    margin-bottom: 18px;
}

@media (max-width: 992px) {
    .mcb-kpi-strip {
        grid-template-columns: repeat(2, 1fr);
    }
}

.mcb-kpi-card {
    background-color: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 10px;
    padding: 14px 16px;
    display: flex;
    align-items: center;
    gap: 12px;
    cursor: pointer;
    transition: all 0.15s ease;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.03);
}

    .mcb-kpi-card:hover {
        border-color: #cbd5e1;
        transform: translateY(-1px);
    }

    .mcb-kpi-card.active-filter {
        border-color: #2563eb;
        box-shadow: 0 0 0 1px #2563eb;
    }

.mcb-kpi-icon {
    width: 44px;
    height: 44px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    flex-shrink: 0;
}

    .mcb-kpi-icon.icon-blue {
        background-color: #eff6ff;
        color: #1d4ed8;
    }

    .mcb-kpi-icon.icon-green {
        background-color: #dcfce7;
        color: #15803d;
    }

    .mcb-kpi-icon.icon-yellow {
        background-color: #fef9c3;
        color: #a16207;
    }

    .mcb-kpi-icon.icon-red {
        background-color: #fee2e2;
        color: #b91c1c;
    }

    .mcb-kpi-icon.icon-purple {
        background-color: #f3e8ff;
        color: #6d28d9;
    }

.mcb-kpi-info {
    display: flex;
    flex-direction: column;
}

.mcb-kpi-label {
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    color: #64748b;
}

.mcb-kpi-value {
    font-size: 22px;
    font-weight: 800;
    color: #0f172a;
    line-height: 1.2;
}

/* 3. Barra de Filtros */
.mcb-filter-bar {
    display: flex;
    align-items: flex-end;
    gap: 14px;
    margin-bottom: 16px;
    background: #ffffff;
    padding: 12px 18px;
    border-radius: 8px;
    border: 1px solid #e2e8f0;
    flex-wrap: wrap;
}

.mcb-filter-item {
    width: 210px;
}

.mcb-filter-date {
    width: 155px;
}

    .mcb-filter-item label,
    .mcb-filter-date label,
    .mcb-filter-search label {
        font-size: 11.5px;
        font-weight: 700;
        color: #475569;
        margin-bottom: 4px;
        display: block;
    }

.mcb-filter-search {
    flex: 1;
    min-width: 220px;
}

.mcb-last-update {
    padding-bottom: 6px;
}

/* 4. Tabela de Monitoramento */
.mcb-table-card {
    background: #ffffff;
    border-radius: 10px;
    border: 1px solid #e2e8f0;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
    overflow: hidden;
}

.mcb-loading {
    padding: 48px 20px;
    color: #64748b;
}

.mcb-table {
    margin-bottom: 0;
}

    .mcb-table th {
        background-color: #f8fafc;
        color: #475569;
        font-size: 11.5px;
        font-weight: 700;
        text-transform: uppercase;
        letter-spacing: 0.3px;
        padding: 12px 14px;
        border-bottom: 1px solid #e2e8f0 !important;
    }

    .mcb-table td {
        padding: 12px 14px;
        vertical-align: middle !important;
        font-size: 13px;
        color: #1e293b;
        border-top: 1px solid #f1f5f9;
    }

    .mcb-table tr.row-warning {
        background-color: #fffbeb;
    }

.mcb-status-badge {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 4px 9px;
    border-radius: 12px;
    font-size: 11px;
    font-weight: 700;
}

    .mcb-status-badge.st-ativo,
    .mcb-status-badge.st-concluido {
        background-color: #dcfce7;
        color: #15803d;
    }

    .mcb-status-badge.st-alerta,
    .mcb-status-badge.st-inatividade {
        background-color: #fef9c3;
        color: #a16207;
    }

    .mcb-status-badge.st-expirado,
    .mcb-status-badge.st-aguardando {
        background-color: #fee2e2;
        color: #b91c1c;
    }

    .mcb-status-badge.st-intervencao {
        background-color: #f3e8ff;
        color: #6d28d9;
    }

.mcb-contact-name {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 13.5px;
    color: #0f172a;
}

.mcb-tag-oficial {
    background-color: #e0f2fe;
    color: #0369a1;
    font-size: 9.5px;
    font-weight: 800;
    padding: 1px 6px;
    border-radius: 4px;
    text-transform: uppercase;
}

.mcb-contact-sub {
    font-size: 11.5px;
    color: #64748b;
    margin-top: 2px;
}

.mcb-flow-badge {
    display: inline-block;
    background-color: #f1f5f9;
    color: #334155;
    font-size: 10.5px;
    font-weight: 700;
    padding: 2px 7px;
    border-radius: 4px;
    margin-bottom: 3px;
}

.mcb-step-name {
    font-size: 12.5px;
    color: #0f172a;
}

.mcb-context-alert {
    display: inline-block;
    margin-top: 3px;
    background-color: #f3e8ff;
    color: #6d28d9;
    font-size: 11px;
    font-weight: 600;
    padding: 2px 8px;
    border-radius: 6px;
}

.mcb-canal-pill {
    display: inline-block;
    margin-top: 4px;
    background-color: #eff6ff;
    color: #1e40af;
    border: 1px solid #bfdbfe;
    font-size: 10.5px;
    font-weight: 700;
    padding: 1px 7px;
    border-radius: 4px;
}

.mcb-msg-preview {
    max-width: 240px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    font-size: 12.5px;
    color: #334155;
}

/* 5. Barra de Inatividade */
.mcb-inactivity-box {
    width: 100%;
}

.mcb-inactivity-header {
    display: flex;
    justify-content: space-between;
    font-size: 11.5px;
    margin-bottom: 4px;
}

.mcb-progress {
    height: 6px;
    background-color: #e2e8f0;
    border-radius: 4px;
    overflow: hidden;
}

.mcb-progress-bar {
    height: 100%;
    border-radius: 4px;
    transition: width 0.3s ease;
}

    .mcb-progress-bar.bar-success {
        background-color: #10b981;
    }

    .mcb-progress-bar.bar-warning {
        background-color: #f59e0b;
    }

    .mcb-progress-bar.bar-danger {
        background-color: #ef4444;
    }

.mcb-btn-transfer {
    background-color: #2563eb !important;
    border-color: #1d4ed8 !important;
    color: #ffffff !important;
    font-weight: 600;
    border-radius: 5px !important;
    padding: 4px 10px;
}

.mcb-btn-stop {
    border-radius: 5px !important;
    margin-left: 4px;
    padding: 4px 8px;
}

.mcb-empty-state {
    text-align: center;
    padding: 48px 20px;
    color: #94a3b8;
}

    .mcb-empty-state h4 {
        margin: 12px 0 6px 0;
        color: #334155;
        font-weight: 700;
    }

/* 6. Modal de Encaminhamento */
.mcb-modal {
    border-radius: 12px !important;
    border: none;
    box-shadow: 0 12px 35px rgba(0, 0, 0, 0.2);
}

.mcb-modal-header {
    background-color: #f8fafc;
    border-bottom: 1px solid #e2e8f0;
    padding: 15px 20px;
}

    .mcb-modal-header .modal-title {
        font-size: 16px;
        font-weight: 700;
        margin: 0;
        display: flex;
        align-items: center;
        gap: 8px;
    }

.mcb-modal-body {
    padding: 18px 20px;
}

.mcb-transfer-summary {
    background-color: #f8fafc;
    border: 1px solid #e2e8f0;
    border-radius: 8px;
    padding: 10px 14px;
    margin-bottom: 14px;
    font-size: 12.5px;
    line-height: 1.6;
    color: #334155;
}

.mcb-label {
    font-size: 12px;
    font-weight: 700;
    color: #334155;
    margin-bottom: 5px;
}

.mcb-modal-footer {
    background-color: #f8fafc;
    border-top: 1px solid #e2e8f0;
    padding: 12px 20px;
}

.mcb-btn-confirm-transfer {
    font-weight: 700;
    border-radius: 6px !important;
    padding: 7px 16px;
}